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ARA Security provides service, support, and a break fix response for clients on a 24×7 basis right across Australia and New Zealand.

Our scheduled and preventative service and maintenance programs are designed to work for you, meeting your timetable and your security needs.

In servicing client systems, our onsite team of expert technical professionals work with our offsite system staff to stage, program, and test which reduces time spent on site. This saves clients time and money and reduces disruption to clients’ operations.

Planned preventative maintenance maximises the operational and functional life of your security system, safe, vault or ATM. While enabling clients to understand service failure trends. Regular maintenance allows our team to proactively take action preventing inconvenient and costly breakdowns.

ARA Security’s 24-hour call centre offers clients an effective and efficient method of placing calls, requesting quotes, following up and viewing the status of service, maintenance, and our performance. We also provide emergency 24×7 locksmith services to open, repair, change or rekey safes, vaults and locks. Call us on 1300 303 325 or email servicemail@arasec.com.au for our 24-hour services.

ARA Security’s own Client Portal “Clarafy supports the call centre and enables our staff to respond to client requests with speed and accuracy. It also provides clients access and visibility to ARA Security and our service delivery.

  • ARA Security’s asset management service provides clients with an effective and efficient method of tracking and managing assets. Aiding in the delivery of our maintenance service, we provide a barcode / QR code asset registration on all serviceable security assets.

 

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What we do

Security solutions

ARA Security designs integrated security and locksmith solutions for a range of specialist and large-scale corporate, financial, defence and government clients.

Service

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Installation

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System Integration

The ARA Security team of experts interface a range of systems to create an automated solution reducing costs and streamlining human input to mitigate security and operational risks.

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CCTV and Digital Recording Solutions

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OUR SECTORS

Industry Specialisation

A part of the ARA Group, ARA Security has a strong focus on safety, quality and risk management. Our experience in meeting the expectations in the government, corporate, defence and financial sectors makes ARA Security the ideal choice for any commercial or industrial security project.

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Financial

ARA Security has a proud history of delivering security solutions to the financial sector across Australia and New Zealand.

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Defence

The ARA Security team has the experience, qualifications and national security clearances ranging from baseline through to NV2 to work with any level of defence.

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Government

With an understanding of the Protective Security Policy Framework (PSPF) principals and approved by the Australian Government Security Construction and Equipment Committee (SCEC) to provide specialist Security and locksmith services to high security facilities, ARA Security is highly experienced to provide security solutions to any level of government.

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Corporate

ARA Security plays an integral role in successfully delivering security solutions to the corporate and commercial sector.